Acceptance of Terms
By accessing or using the website, services, or communications provided by RYDGE Media ("RYDGE," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms apply to all visitors, clients, and others who access or use our services.
These Terms constitute a legally binding agreement between you and RYDGE Media. We reserve the right to update these Terms at any time, and your continued use of our services after any changes constitutes acceptance of the revised Terms.
Services
RYDGE Media provides brand growth, content strategy, social media management, demand generation, personal brand development, and related marketing and creative services. The specific scope of services for each client is defined in a separate service agreement, proposal, or statement of work ("SOW") entered into between RYDGE Media and the client.
RYDGE Media reserves the right to modify, suspend, or discontinue any service at any time with reasonable notice. We do not guarantee specific results from our services, as outcomes depend on numerous factors including market conditions, client participation, and implementation.
SMS Text Messaging
RYDGE Media operates an SMS notification program to deliver operational alerts to clients who have consented to receive text messages. These messages are transactional in nature and are used exclusively to notify clients of new lead activity, campaign updates, and account-related information relevant to their active engagement with RYDGE Media.
SMS Program Disclosures
- Program name: RYDGE Media Lead Alerts
- Message content: New lead notifications, campaign performance updates, and account activity alerts
- Message frequency: Message frequency varies based on lead and campaign activity. You may receive up to several messages per day during active campaigns.
- Rates: Message and data rates may apply depending on your mobile carrier and plan.
- To get help: Reply HELP to any message or email hello@rydgemedia.com
- To opt out: Reply STOP to any message at any time. You will receive a confirmation and no further messages will be sent.
- Supported carriers: All major US carriers. Carrier is not liable for delayed or undelivered messages.
Consent: By providing your mobile phone number and verbally or in writing agreeing to receive SMS messages from RYDGE Media, you consent to receive text messages at the number provided. Consent is not a condition of purchasing any service. You may revoke consent at any time by replying STOP to any message.
Privacy: We will not share your mobile phone number with third parties for their marketing purposes. Your number is used solely to deliver the notifications described above. For full details on how we handle your data, please review our Privacy Policy.
Opt-In Documentation: For information about our verbal consent opt-in process and compliance documentation, please visit our SMS Consent Policy.
Client Obligations
Clients agree to provide accurate and complete information necessary for RYDGE Media to perform services, respond to requests for feedback and approvals in a timely manner, and comply with all applicable laws in connection with their use of our services and deliverables.
Clients are responsible for ensuring that any content, materials, or information they provide to RYDGE Media does not infringe upon the intellectual property rights of any third party, and that they have all necessary rights and permissions to use such materials.
Intellectual Property
Upon full payment for services, RYDGE Media assigns to the client all rights, title, and interest in the final deliverables produced specifically for that client, except for any pre-existing materials, tools, frameworks, or methodologies owned by RYDGE Media that are incorporated into deliverables ("Background IP"). RYDGE Media retains all rights to Background IP.
RYDGE Media retains the right to display work produced for clients in its portfolio and marketing materials unless otherwise agreed in writing. All content on the RYDGE Media website, including text, graphics, logos, and software, is the property of RYDGE Media and protected by applicable intellectual property laws.
Payment Terms
Payment terms are specified in each client's service agreement or SOW. Unless otherwise agreed, invoices are due within 14 days of issuance. Late payments may be subject to a late fee of 1.5% per month on the outstanding balance. RYDGE Media reserves the right to suspend services for accounts with overdue balances.
All fees are non-refundable unless otherwise specified in the applicable service agreement. Clients are responsible for all applicable taxes associated with services rendered.
Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement, including but not limited to business strategies, financial data, client lists, and creative concepts. This obligation survives termination of the service relationship for a period of two (2) years. Neither party will disclose confidential information to third parties without prior written consent, except as required by law.
Disclaimers
RYDGE Media's services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will meet your specific requirements or that results will be achieved. Marketing and brand growth outcomes depend on many factors outside our control, including market conditions, competition, and client implementation.
RYDGE Media does not guarantee the accuracy, completeness, or timeliness of any information provided as part of our services. We are not responsible for decisions made by clients based on our recommendations.
Limitation of Liability
To the maximum extent permitted by applicable law, RYDGE Media's total liability to any client for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by that client in the three (3) months preceding the claim. In no event shall RYDGE Media be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption, even if advised of the possibility of such damages.
Termination
Either party may terminate a service agreement with 30 days' written notice unless otherwise specified in the applicable SOW. RYDGE Media may terminate immediately for cause, including non-payment, breach of these Terms, or conduct that is harmful to RYDGE Media or its other clients. Upon termination, the client is responsible for payment of all services rendered up to the termination date. Sections covering intellectual property, confidentiality, disclaimers, and limitation of liability survive termination.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which RYDGE Media is registered, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction in RYDGE Media's state of registration. You agree to submit to the personal jurisdiction of such courts.
Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
Contact
Questions about these Terms? Contact us at: hello@rydgemedia.com RYDGE Media
